#automated ticket system
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apps365usa · 17 days ago
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Efficient Helpdesk Solution for Teams & SharePoint – Apps 365
Apps 365 helps businesses streamline support with an easy helpdesk 365 solution that works inside microsoft teams and sharepoint ticketing system. Whether you are handling IT requests or internal queries, our automated ticket system keeps everything organized and efficient. Great for companies using Office 365 tools. Explore the features now!
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parkomax · 22 days ago
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Smart Parking Management Software | Parkomax Streamline your parking operations with Parkomax's advanced parking management software. Real-time monitoring, automated access, and seamless reporting in one platform.
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roseband · 4 months ago
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jfc the atlanta fed report is nuts, trumpcession #2 electric boogaloo
1.5% deflation rate being expected is nuts
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norfielddp · 6 months ago
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Streamline Operations with Efficient One Call Ticket Management
Managing One Call tickets effectively is crucial for utilities and contractors to prevent service interruptions and ensure public safety. At Norfield Data Products, we provide cutting-edge One Call ticket management solutions designed to simplify the process and enhance productivity. Our comprehensive platform automates ticket handling, from receiving dig requests to generating real-time notifications, enabling seamless coordination across teams.
With advanced features like ticket mapping, priority sorting, and reporting, our system ensures you stay ahead of compliance requirements and reduce response times. Whether you’re a large utility provider or a small contractor, our scalable tools adapt to your specific needs, making ticket management hassle-free.
Experience the benefits of improved accuracy, reduced administrative workload, and enhanced project timelines with Norfield’s trusted ticket management system. Learn how our platform can transform your operations today.
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fare-api · 11 months ago
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Automated Ticketing System | Travel Automation Software
In today's business landscape, exceptional customer service is critical to success. After all, satisfied customers lead to repeat business, increased credibility, and a competitive advantage. Implementing an automated ticketing system may be the best way to achieve this goal. Automated ticketing software is critical for businesses, from managing large volumes of customer support requests to ticketing support in a highly optimized manner for improved customer satisfaction.
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An automated ticket system provides benefits such as ticket assignment, internal collaboration, instant alerts, customer and agent feedback surveys, AI-powered reports, and more.
What is an automated ticketing system?
An automated ticketing system (ATS) is software that uses automation and artificial intelligence to assist support teams in providing fast and personalized support at scale while lowering operational costs and increasing efficiency.
The best automated ticketing systems do more than keep track of customer inquiries; they also help manage a wide range of customer support requests. Automated ticketing systems can open tickets with contextual information and route them to the most suitable agent. Automated ticketing systems have become indispensable tools for businesses looking to improve customer service. They not only help to organize and respond to user inquiries, but they also save time by automating repetitive tasks.
How does an automated ticketing system work?
An automated ticketing system is essential for meeting all customer needs. Choosing the right ticketing software for your business can significantly improve customer service efficiency. Automated ticketing systems make it simple to achieve high customer satisfaction in the following ways:
Changes ticket priority based on the customer.
Handles each ticket’s feedback and resolution times
Adds replies and notes to tickets.
Routes new tickets to a specific team or group based on properties
Follows your workflow
Sends updates to a specified user with an attached message
Updates ticket properties like worklog, ticket cc, and ticket category automatically.
Triggers time-based actions and updates.
Maps tickets to define customer expectations of SLA metric targets.
Why does your business need an automated ticketing system?
In today's fast-paced digital world, customer service teams require an automated ticketing system that can respond to service requests quickly while maintaining support quality. Automation is essential in any ticketing system for improving support operations and increasing efficiency. It relieves agents of repetitive tasks like categorizing tickets or sending general updates, resulting in faster resolution times and, ultimately, more satisfied clients. An automated ticketing system helps your business to receive, manage, and resolve customer support issues more quickly and efficiently. 
Automated ticketing systems make it easier to manage support requests and increase customer satisfaction. Furthermore, automation provides round-the-clock service, ensuring that customers receive an immediate initial response and are never left waiting for help. This consistent responsiveness contributes to meeting customer expectations for prompt support. An automated ticketing system is software that handles incoming customer support requests without requiring representatives to repeat tasks and processes. The three primary functions of an automated ticketing system are the following:
Collecting customer data upfront reduces the need for back-and-forth communication.
Real-time updates to automatically notify customers of ticket status via email or other communication channels.
Workflow automation to efficiently assign tickets to specific agents, escalate critical issues to higher management, and execute tasks by strict, predefined rules.
Customer support increases customer retention and boosts brand reputation. As a result, an automated ticketing system is critical to your company's smooth workflow. It acts as an additional tool for your helpdesk and helps serve your customers effectively.
Implementing an automated ticketing system can transform how businesses handle customer support. Companies that streamline the ticketing process can improve response times, increase customer satisfaction, and boost operational efficiency. These systems also provide valuable insights into customer behavior and support trends, allowing businesses to make data-driven decisions that improve their services even further.
Benefits of an Automated Ticketing System
An automated ticketing system can provide numerous benefits to your business, particularly in terms of more effective customer support management. Implementing such a system improves your team's performance and customer satisfaction.
Efficiency: Automating repetitive tasks such as ticket creation and routing reduces the time and effort required to resolve IT issues. Support teams can better allocate resources by focusing on problem-solving rather than administrative tasks.
Error Reduction: Automated ticket systems reduce the possibility of errors that could occur with manual ticket handling.
Improved Response Time: One of the primary advantages of automated ticketing systems is their quick response time. These systems automate ticket routing, ensuring that every ticket is assigned to the most appropriate support agent or team. It eliminates the need for manual ticket distribution and shortens the time it takes for customers to receive a response.
Accountability:  Accountability improves when there is a clear record of ticket creation, routing, and resolution. Support teams and individual team members can be held accountable for their work, resulting in a culture of ownership and continuous improvement.
Increased Agent Efficiency: Implementing automated ticketing systems has the benefit of increasing agent efficiency. By automating repetitive tasks, agents can devote their time and energy to more valuable work, resulting in increased overall productivity.  Automated ticketing systems can improve workflow management by eliminating repetitive tasks. As a result, these systems free up managers' time to address complex customer issues. It enables agents to engage in more meaningful and rewarding workloads, ultimately increasing efficiency and productivity.
Cost Savings and Scalability: Implementing automated ticketing systems has significant advantages in terms of cost savings and scalability. It Includes
The systems can handle a large volume of inquiries without the need for additional personnel
Cost savings due to reduced staffing requirements
Improved scalability to handle increased ticket volumes
Enhancing Deflection Rate: Improving the deflection rate is a vital goal for increasing customer support efficiency and reducing support agent workload. The deflection rate is the percentage of customer inquiries that are handled without human intervention. Businesses that use an automated ticketing system can significantly increase their deflection rate, resulting in higher customer satisfaction and cost savings.
Scalable Helpdesk Support: With automated ticketing software, the help desk can reduce call volume while maintaining high-resolution rates. As a result, investing in automated ticketing systems can significantly improve the efficiency of the help desk. Furthermore, this system assists businesses in restructuring the helpdesk by identifying areas for improvement. Moreover, it enables businesses to improve their service strategy.
It maximizes team productivity: Implementing an automated ticketing system is a good idea for teams that want to increase productivity.  By automating the creation, assignment, and tracking of tickets, this type of tool offers a streamlined approach that saves time and minimizes errors. It frees up team members to focus on more critical or challenging tasks.
It facilitates ticket prioritization: An automated ticketing system simplifies ticket prioritization by assigning levels of urgency to each request based on user attributes, message content, company data, and other factors. The ticket automation platform can also prioritize requests based on the customer's service level agreement (SLA), which specifies how quickly the support team must resolve the issue.
Features of Automated Ticketing System
Live Chat: Live chat allows customers to receive real-time support and improve their overall experience. The ticketing system explained these features, which included automated chat queues and customizable widgets.
Real-time analysis and reporting: The automated ticketing system collects data that helps the operation center make business decisions and improve customer service.
Workflow automation: Automated ticketing systems allow you to create predefined workflows, automate repetitive tasks, and ensure consistent and efficient ticket management.
Omnichannel Support: Omnichannel support is an advanced feature in an automated ticketing system that allows customers to contact support via email, chat, phone, and social media, ensuring a seamless and consistent experience. Your ticketing system will consolidate all support requests from all your channels into a single centralized dashboard.
Integration of other business tools: Integration capabilities are critical when choosing an automated ticketing system. These systems should work seamlessly with other business tools like CRM software, email clients, and project management platforms. Integration synchronizes customer information across systems, eliminating the need for manual data entry.
Security and data protection: When choosing an automated ticketing system, customer data security should be the top priority. Look for systems that provide strong security measures and adhere to data protection regulations.
Automated ticket routing: Automated ticket routing ensures that each customer request is routed to the appropriate team or representative based on predetermined criteria, such as expertise or availability. With this feature, businesses can save time while also providing prompt and accurate responses to their customers.
Advanced team collaboration: The system should enable agents to seamlessly collaborate, share information, and work together to solve customer issues. Advanced team collaboration features like internal notes, mentions, and ticket assignments help agents collaborate more effectively.
Why Choose FlightsLogic Automated Ticketing System Tailored to Your Needs?
FlightsLogic provides a complete automated ticketing system that is integrated with a B2B/B2C booking engine, online travel software, a hotel/flight/tour/package/transfer booking system, back-office management, and a variety of other travel software to help travel agents gain a better understanding of their businesses and grow them. Our automated ticketing software can help businesses achieve higher levels of efficiency in their travel processes by saving time, reducing errors, and increasing cost savings.
From booking to analyzing, our automated ticketing system provides advanced sales automation features that can be easily integrated into your existing system to manage the real-time travel process. Our Automated Ticketing System will help your business grow. Implementing an automated ticketing system is a game changer for travel businesses that want to improve their support operations and provide faster, more effective resolutions.
Our Automated Travel Module allows travel agencies and agents to automate the booking process and manage customer requests smartly and efficiently. One of the primary benefits of our automated ticketing systems is their user-friendly interface, which is designed for mobile and tablet devices, making it simple to access and use the platform. These systems can handle B2B and B2C bookings, making the experience easier for travel agents and end users.
FlightsLogic is a leading automated ticketing system software that helps travel managers reduce administrative workload. Our user-friendly interface allows you to effortlessly navigate through bookings, approvals, and reporting, saving you valuable time and effort. Ticket automation is a rapidly evolving technology that is becoming increasingly important in maintaining a successful support operation and revolutionizing the tour and travel industry.
Our end-to-end web-based automation solution boosts revenue by providing multiple booking channels and streamlining mid and back-office operations. This powerful tool streamlines operations automates repetitive tasks, and simplifies complex processes. By automating ticketing, booking management, customer support, and more, travel businesses can save valuable time and resources, allowing them to focus on delivering exceptional travel experiences. 
FlightsLogic is an automated ticketing system that improves customer service by combining inquiries from multiple channels into a single interface. It automates key processes, allowing for efficient handling of customer issues, and provides analytics for performance tracking, making it a popular choice for businesses looking to improve their customer service operations. Businesses of all sizes can benefit from using an automated ticketing system to improve customer service operations.
Steps To Implement An Automated Ticketing System
If you're looking to simplify your support processes and enhance customer satisfaction, an automated ticketing system can be the way to go. Here's a useful guide to help you get started:
1. Determine Your Support Team's Requirements
To better understand your team's workload and optimize their performance, evaluate the types of tickets they receive, the frequency with which they come, and the amount of time it takes to respond to each query. This data can help you improve response times and prioritize tasks using an automated ticketing system to maximize efficiency.
2. Understand Customer Expectations
To provide the best possible service, you must first understand what your customers expect. Consider feedback, common complaints, and frequently asked questions.
3. Select The Appropriate Tool
With various ticketing systems available, it's critical to select one that meets the needs of your team and can be linked with your existing tools. Here are a few tips:
Evaluate the system's capabilities, such as automation, reporting, and customization options.
Ensure team adoption by evaluating setup and usability.
Select a system that provides excellent customer support and training resources to assist with implementation and ongoing usage.
Consider the cost and scalability of the system to ensure it meets your current and future requirements.
Consider user reviews and feedback to determine the system's suitability for your team.
4. Map Tasks That Can Be Automated
One way to map out tasks suitable for automation is to identify those that are performed regularly and have a defined set of steps, such as ticket routing, ticket assignment, and follow-ups. Then, you can assess the feasibility of automating each task based on its complexity, frequency, and value to your business, determining which will have the greatest impact on productivity and efficiency once automated.
5. Monitor And Optimize
Once the ticket automation tool is in place, you must create detailed documentation outlining the steps in the process. This documentation should include screenshots, step-by-step instructions, and any other pertinent information that will assist your automation efforts in remaining consistent and accurate. You can test and improve the automation process over time using this data.
Key Takeaways
Businesses benefit from automated ticker systems in a variety of ways. It improves customer satisfaction by making the ticket resolution process more efficient and streamlined. It also results in an improved agent.
Modern automated ticketing solutions include several key features that improve functionality. These include natural language processing, multi-channel support, and advanced analytics capabilities.
Implementing automated ticketing systems requires careful planning. It includes integrating it with existing channels and databases, configuring workflows and escalation rules, and establishing success metrics to track performance.
For more information, please visit our website: https://www.flightslogic.com/automated-ticketing-system.php
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mr-reviews · 1 year ago
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Read our comprehensive review of Email Studio — All-in-One Atomic Email Marketing Software by Massmail Software. Discover its features, pricing, and user testimonials.
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inextcrm · 1 year ago
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Easy Meeting Scheduler Tool for Better Team Coordination
With automated reminders and real-time updates, never miss a meeting or double-book again. Whether you're managing a remote team or collaborating across time zones, InNextCRM's meeting scheduling tool is your key to boosting productivity and fostering collaboration. Start simplifying your scheduling process today and make every meeting count.
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unashamedly-enthusiastic · 1 month ago
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Let's whap a 'mature content' label on the public street art commissioned, designed, and celebrated for addressing the shame around breastfeeding
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Let's be a mural with mama
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"But don't let its beauty fool you. This plant can be processed into a powerful neurotoxin which can cause near permanent madness unless treated!"
Professor Calculus, upon developing a state-of-the-art automated hydroponics and pesticides delivery system, has been invited to judge a prestigious international flower show at the largest botanical garden in Belgium.
Botany experts and amateurs from around the world attend - Professor Zalamea is there to showcase his bizarre genetically modified bioluminescent blue oranges, Nash is displaying some of his explorations into living sculpture, and Castafiore is geared up to perform in the evening. Most controversially of all, Professor Fang Hsi Ying, a world leading expert on mental health, is showcasing his research on the Rajaijah plant, a plant historically used to produce madness poison.
It's this exhibit that causes a stir at the event. Security is on high alert. After the poison was used a few years ago in several high profile drug smuggling cases that were embroiled in politics, the plant is anticipated to be a subject of fear and Orientalism. Protestors calling for its destruction flock the event, and there are rumours of a plot to steal the rare plant. The organisers hope that the controversy will generate ticket sales and revenue.
Tintin and Chang are there to report on the goings on, having just confessed their feelings for each other. They're not sure what they are just yet - but even without a madness poison, Tintin's head is in a spin!
I had the idea to bring back Rajaijah juice for some time and was intially going to set it at a garden party, but I received this message from anon some time ago:
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And I just loved the Drama of a botanical garden a whole lot more!
Because of the time it takes for me to make stuff and the planning that goes into my posts I do take a very long time to respond to messages, and sometimes multiple people send similar messages anticipating stuff I already have planned, so if I come across as standoffish I apologise, I just have a lot on my plate (by my own design tbh)!
I love every message I receive, I started this blog intending to respond to every message but that's becoming unrealistic ;_; I keep your messages to read back whenever I need motivation, so from the bottom of my heart, thank you if you've sent me an ask!
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lesmana-enterprise-ltd · 4 months ago
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WIP | Revival of The Windslar M-Train Station
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Revival of a Monumental Project
Due to high demand, Lesmana Enterprise will be renovating the Windslar M Train Station to meet the latest standards of travel. Originally built in 1998 by Lesmana Enterprise in cooperation with the Windenburg Royal Ministry of Transport, the station serves as the terminus of the Windslar-Lykke line in the Windenburg High-Speed Rail network. This renovation aims to enhance passenger experience, modernize facilities, and ensure efficient connectivity for future travelers.
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Easing your Travels
As part of the renovation, the Windslar M Train Station will be transformed into a modern transportation hub, equipped with state-of-the-art amenities. Passengers can look forward to a spacious café, a convenient capsule hotel for overnight stays, and premium waiting lounges. The Station will also feature digital information kiosks, luggage storage services, automated ticketing systems, and high-speed Wi-Fi to enhance the travel experience. Designed with comfort and efficiency in mind, this upgrade ensures that Windslar M remains a key gateway in the Windenburg High-Speed Rail network.
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The Seraphim, the Legend of the Windeburg High Speed Rail Network
The Magnetschwebebahn-Serie A12 Seraphim (MSB A12 Seraphim), developed by Behr Technologies, is the latest advancement in high-speed rail travel. Designed for efficiency and comfort, this cutting-edge maglev train can reach a top speed of 510 km/h, ensuring rapid transit across the Windenburg High-Speed Rail network.
To enhance passenger experience, Lesmana Enterprise and Landgraab Electronics collaborated on optimizing the train’s interior, integrating ergonomic seating, ambient lighting, smart infotainment systems, and advanced climate control. With a focus on both comfort and luxury, the Seraphim sets a new standard for modern high-speed travel.
The Seraphim emits a unique and ethereal sound as it glides along the track. If you stand near the train (while stationary), you can hear the soft hum of its electromagnetic systems, resembling a choir in harmony—a phenomenon that inspired its name. This signature sound adds to the futuristic and almost otherworldly experience of riding the MSB A12 Seraphim. (*yes this is also true in game)
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More Information
Windslar M-Train Station will come in two options.
Windslar M-Train Station building.
The Seraphim on a viaduct for photo op.
In Other News, Lesmana Enterprise is now on X!
Follow below link for more.
Sul Sul!,
The Lesmana Enterprise Co., Ltd.
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ayeforscotland · 9 months ago
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There is nothing that boils my piss more than fighting your way through an automated customer support system, finally getting through to an actual person who then ignores your message about the problem, responds to you with a link to their shitty FAQ and then closes the ticket.
Death. I want to see death.
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reasonsforhope · 1 year ago
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Yesterday [April 30, 2024], a bipartisan collection of US Senators introduced the Fans First Act, which would help address flaws in the current live event ticketing system by increasing transparency in ticket sales, and protecting consumers from fake or dramatically overpriced tickets.
Today, the artists and Congressmen allege, buying a ticket to a concert or sporting event requires negotiating a minefield of predatory practices, such as speculative ticket buying and the use of automated programs to buy large numbers of tickets for resale at inflated prices.
The legislation would ban such practices, and include provisions for guaranteed refunds in the event of a cancellation.
The political campaign organizers, calling themselves “Fix the Tix” write that included among the supporters of the legislation is a coalition of live event industry organizations and professionals, who have formed to advocate on behalf of concertgoers.
This includes a steering committee led by Eventbrite [Note: lol, I'm assuming Eventbrite just signed on to undermine Ticketmaster and for PR purposes] and the National Independent Value Association that’s supported by dozens of artistic unions, independent ticket sellers, and of course, over 250 artists and bands, including Billie Eilish, Dave Matthews, Cyndi Lauper, Lorde, Sia, Train, Fall Out Boy, Green Day, and hundreds more which you can read here.
“Buying a ticket to see your favorite artist or team is out of reach for too many Americans,” said Senator Amy Klobuchar (D-MN).
“Bots, hidden fees, and predatory practices are hurting consumers whether they want to catch a home game, an up-and-coming artist, or a major headliner like Taylor Swift or Bad Bunny. From ensuring fans get refunds for canceled shows to banning speculative ticket sales, this bipartisan legislation will improve the ticketing experience.”
Senators Marsha Blackburn (R-TN), Ben Ray Luján (D-NM), Roger Wicker (R-MS), John Cornyn (R-TX) and Peter Welch (D-VT) also signed on to the Fan First Act.
In the House, parallel legislation was just passed through committee 45-0.
[Note: That's a really good sign. That kind of bipartisan support is basically unheard of these days, and rare even before that. This is strong enough that it's half the reason I'm posting this article - normally I wait until bills are passed, but this plus parallel legislation with such bipartisan cosponsors in the senate makes me think there's a very real chance this will pass and become law by the end of 2024.]
“We would like to thank our colleagues, both on and off committee, for their collaboration. This bipartisan achievement is the result of months and years of hard work by Members on both sides of the aisle,” said the chairs and subchairs of the Committee on Energy and Commerce.
“Our committee will continue to lead the way on this effort as we further our work to bring this solution to the House floor.”
“The relationship between artist and fan, which forms the backbone of the entire music industry, is severed,” the artists write. “When predatory resellers scoop up face value tickets in order to resell them at inflated prices on secondary markets, artists lose the ability to connect with their fans who can’t afford to attend.”
-via Good News Network, May 1, 2024
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parkomax · 25 days ago
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Streamlining Amusement Park Entry: Modern Solutions for Efficient Visitor Management
Efficient visitor entry management is crucial for amusement parks to enhance guest experiences, ensure safety, and optimize operations. With advancements in technology, parks can now implement systems that facilitate seamless entry processes.
The Importance of Efficient Entry Management
Long queues and manual ticket checks can detract from the visitor experience. Implementing streamlined entry systems not only improves guest satisfaction but also aids in crowd control and security.
Key Components of Modern Entry Management Systems
1. Online Ticketing and Pre-registration
Allowing guests to purchase tickets online and register in advance reduces wait times at entry points. This system can also provide valuable data on expected attendance, aiding in resource planning.
2. Contactless Entry Solutions
Utilizing QR codes or RFID-enabled wristbands enables quick and hygienic access to the park. These methods minimise physical contact and expedite the entry process.
3. Real-time Monitoring and Analytics
Implementing systems that monitor visitor flow in real-time allows for dynamic crowd management. Data analytics can help identify peak times and areas, facilitating better staff allocation and enhancing safety measures.
4. Customisable Access Permissions
Advanced systems can assign different access levels to various visitor categories, such as VIPs or group tours, ensuring a tailored experience and efficient movement within the park.
5. Automated Notifications and Alerts
Integrating alert systems that notify staff of large group arrivals or potential security concerns enables proactive management and swift response to situations.
Benefits of Implementing Advanced Entry Management
Enhanced Guest Experience: Reduced wait times and personalised services lead to higher satisfaction.
Improved Operational Efficiency: Automation reduces manual workload, allowing staff to focus on guest engagement.
Increased Security: Real-time monitoring and controlled access points bolster safety measures.
Data-driven Decisions: Analytics provide insights into visitor behavior, informing marketing and operational strategies.
Adopting modern visitor entry management systems for amusement parks is essential, aiming to provide exceptional guest experiences while maintaining efficient and secure operations. By embracing technological advancements, parks can ensure smooth entry processes, better crowd control, and enhanced overall satisfaction. Upgrade your amusement park with smart entry solutions – Contact Parkomax today for seamless, secure, and data-driven visitor management!
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sexhaver · 1 year ago
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definitely one of the most difficult moments of my professional career was when i was doing tech support for [REDACTED]'s automated biomed research lab and like. hang on lemme greentext this
>tell them i can fix this issue in half an hour with a remote support session (aka Teamviewer)
>"you want to... control our computers???? over the internet????? like some kind of HACKER???????"
>their IT submits my request to upper management and after two weeks they reluctantly allow me to get remote access to their systems
>by logging into a virtual machine using a 20-digit password and then using a specific program inside of that virtual machine
>while sharing my screen with someone from their IT team the entire time
>finally get remote access to the PC with the issue
>go to open log files to start troubleshooting
>ERROR: User does not have read permissions.
>what the fuck
>ask their IT guy why it's saying that
>"...because we don't want you looking at our stuff, duh?"
>take deep breath before calmly explaining that i need to open files in order to fix their problem
>IT guy submits my request to upper management
>after another week i go through the whole process again but can actually open the log file this time
>cool, it's exactly the issue i thought it was and i know exactly how to solve it
>open the relevant settings file, change a single number, hit Save
>ERROR: User does not have write permissions.
>what the FUCK
>ask IT guy how i'm supposed to fix their system if i can't change literally anything on it
>takes 20 minutes of arguing to get him to admit that maybe i need write access
>he submits the request to upper management
>a week goes by
>upper management denies it
>says i can just verbally tell the IT guy on the call what to type and he'll do it for me
>deep breaths. deep breaths.
>start third remote session
>go to open the relevant .log file in notepad, which isn't the default program it opens with for some reason
>they fucking disabled right clicking
>[REDACTED] has a $118 billion market cap btw
>manage to walk the IT guy through using the command line (which he had never seen before and was scared of) to edit the relevant file
>three weeks go by
>new support ticket in my inbox
>"why didn't your fix fix this completely unrelated issue?"
>they still won't give me write access
>VP of [REDACTED] yells at me in our weekly meeting for taking so long to fix a third unrelated issue they never submitted a ticket for and is also not actually an "issue" but an intended feature of our software that they don't like
>i went to college for this
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norfielddp · 7 months ago
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Streamline Operations with One Call Ticket Management Software
Optimize your damage prevention processes with one call ticket management software from Norfield Development Partners. This advanced software offers seamless integration, robust reporting, and enhanced automation to efficiently manage excavation requests and utility locating operations. Perfectly tailored for organizations aiming to streamline workflows, reduce risks, and stay compliant with regulations, our solution transforms how you handle one call tickets.
From real-time ticket tracking to automated notifications and analytics, our ticket management software empowers you to improve communication, save time, and increase accuracy in managing excavation projects. Whether you’re managing a small team or overseeing complex multi-location projects, Norfield’s innovative software adapts to your needs with precision.
With decades of experience, we’re dedicated to providing tools that simplify your operations while maintaining a high standard of safety and efficiency. Experience the difference with a system designed to make utility management hassle-free and reliable.
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thepraline · 3 months ago
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AN UPDATE:
As some of you know, I've taken on the task of actually emailing tumblr daily and staying on them about terminating my blog, and today I got a response. While the response was just an automated "your blog was terminated for breaking tos" blah blah, it's still something because that means my support tickets actually been opened, and it'll be possible for me to get an actual human to review this once I push back against the system.
I'm mainly doubling down on my point of "why did i get terminated for doing what every other person on nsfw tumblr does, some even get more explicit and skate by" 😂. So we'll see how this goes over, I'll keep up with updates until I get a final definitive answer.
As of now, it all falls down to them proving I broke TOS, and I know I didn't.
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